Times Jobs Android iOS Sender of this email is registered with TimesJobs.com as Convergys India Services Pvt. Ltd.. To respond back directly to the Employer, please click on Apply Now button. For your privacy and protection, please DONOT forward this mail to anyone as it allows you to get automatically logged into your account. Designation: Technical Support Associate. Experience: 0 - 2 yrs Location: Gurgaon Apply Now Technical Support Associate (Voice Process) Nature of Business ? Full Time and Technical Voice program, troubleshooting of software and applications Inbound Technical Customer Service Full Time Document troubleshooting steps clearly Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. Listen attentively to customer needs and concerns; demonstrate empathy. Clarify customer requirements; probe for and confirm understanding of requirements or problem. Confirm customer understanding of the solution and provide additional customer education as needed. Prepare complete and accurate work and update customer file. Maintain broad knowledge of client products and services. Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity Eligibility Grad Fresher / UG Mininmum 6months ICC experienced with good communication skills & Good Technical Knowledge.Preferable- (BE/B Tech/BCA)Computer/Typing Skills Knowledgeable in basic computer operations At least a typing speed of 25 wpm Familiar with different MS Office applications Shift: US Rotational Shift. (Free 2way Transport) Salary: 189,372 CTCPerks of being at Convergys: *Two way A/C cabs. (Convergys was awarded for best in industry transport service). *Medical insurance worth 1 lakhs. *Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs *Gratuity *Education Assistance plan - Annual entitlement of up to INR 24,000. *Employee / corporate discounts at majority of retail chains / hospitals / laboratories. Walk In to Convergys below Address- Must Mention "Amreen Sabha" on the top of your resume. Address: Convergys Recruitment Center, Unitech Cyber Park, Ground Floor, Tower-A , Sector 39, Near Huda City Metro Station Gurgaon - 122002, Haryana, India. Must Call Amreen Sabha- 9886210024 once you reach venue. Date of Joining:- 27th September 2018Interview Date: - 12th September 2018 till 26th September 2018, Monday- Saturday Interview Timing: - 12 noon to 3 pm Call HR Amreen Sabha- 9886210024 Email- Amreen.Sabha@Convergys.com Please Refer your Friends also, Apply Now You are receiving this mail against your profile on TimesJobs (updated on: 12-01-2016) Experience : 1 Year(s) 1 Month(s) CTC : Add CTC Skills : Apache Commons UPDATE PROFILE Is this mail relevant to you Yes | No Your feedback would help us in sending you the most relevant job The sender of this email is registered with hire.timesjobs.com as Convergys India Services Pvt. Ltd. (mithun.chaudhary@convergys.com ) using TimesJobs.com services. The responsibility of checking the authenticity of offers/correspondence lies with you. If you consider the content of this email inappropriate or spam, you may: Forward this email to: corporatecare@timesinternet.in or you can Block this Company from searching your resume in the database. Advisory: Please do not pay any money to anyone who promises to offer you guaranteed job. This could be in the form of a registration fee or document processing fee or any other pretext. The money could be asked for upfront or it could be asked after trust has been built after some correspondence has been exchanged. If you get a job offer or a letter of intent without having been through an interview process it is probably a scam and you should contact corporatecare@timesinternet.in for advise.
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Tuesday, 11 September 2018
Vacancy | Walk in to Convergys Gurgaon- Mention Amreen Sabha on your CV.
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