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Job Alert - TimesJobs The sender of this email is registered with TimesJobs.com as Convergys India Services Pvt. Ltd. Interested Reply Now Dear Candidate,Greetings of the day!!!Your Resume has been short-listed for an opening with Convergys India Services Pvt. Ltd., for Customer Care Officer /Technical Support Officer Position(Voice, Non Voice or Blended).Customer Support Associate / Sr. Customer Support Associate Job Description: - Inbound Customer Service / Upselling.Interface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services. Roles & Responsibilities: -*Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. *Clarify customer requirements; probe for and confirm understanding of requirements or problem. *Support customers across Telecommunication, Financial Services & Healthcare vertical.*Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs. Technical Support Associate / Sr. Technical Support AssociateJob Description: - Inbound technical Support.Interface with customers via inbound or outbound calls or the Internet for the purpose of resolving routine problems with products or services like internet, DTH or desktop.Roles & Responsibilities: *Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. *Clarify customer requirements; probe for and confirm understanding of requirements or problem. *Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical.*Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.Candidate Profile-*Any Graduate OR undergraduate / dropout fresher may apply. pursuing *BE/Btech with 6 months international calling experience. *Excellent verbal and written communication skills in English.*Flexible with 24/7 Environment.*Salary up to 26.5 K takes home & attractive Incentives amount.Additional Benefits- *Two way A/C cabs. (Convergys was awarded for best in industry transport service).*Medical insurance worth 1 lakhs.*Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs*Gratuity*Education Assistance plan - Annual entitlement of up to INR 24,000. *Employee / corporate discounts at majority of retail chains / hospitals / laboratories. For telephonic interview or to inquire about more job openings, please connect with: Prerna (Hr) 8826198114Get the best start to your career with world-class communication training, coaching and support. Convergys has the best in industry transport facility and all employees get home-pick & home-drop facility. For excellent career-growth opportunities & best-in-industry salary package. Join CONVERGYS Today!only for gurgaon location.Walk in Venue-Convergys India Recruitment CentreC-3, J-1/164,Opp Metro Pillar No.:404,Rajouri Garden, New Delhi-27.Nearest Metro Station:Rajouri Garden(Blue Line), Gate No.8 Interested Reply Now You are receving this mail against your profile on TimesJobs   Experience : 2 Years   CTC : NOT SPECIFIED   Preferred Location : NOT SPECIFIED   Functional Area : Finance / Insurance Services   Specializations : Corporate Advisory   Skills : Apache Commons Update Profile Is this mail relevent to you Yes | No Your feedback would help us in sending you the most relevent job You have received this mail because you are a registered user of Timesjobs.comNote: For your privacy and protection, please do not forward this mail to anyone as it allows you to get automatically logged into your account. Disclaimer : - The sender timesrajouri11 of this email is registered with timesjobs.com as (mithun.chaudhary@convergys.com, Delhi ) and has accessed your resume on TimesJobs.com. It is the sole responsibility of the candidate to verify the content of the mails sent by the employers/recruiters. Further, you are advised to make that you may receive from any individual/firm/company, asking for advance payment for any service that they may claim to be offering. Timesjobs.com does not vouch/guarantee for any such offers made by the above said parties. If you consider the content of this email inappropriate or spam, you may report abuse by forwarding this email to: corporatecare@timesgroup.com. Please note that timesjobs.com does NOT endorse any requests for money payments, or sharing of bank account details. You can block this recruiter from searching your resume and contacting you.This Website/ E-mail are vulnerable to data corruption, interception, tampering, viruses as well as delivery errors and we do not accept liability for any consequence that may arise therefrom. Please mark all your queries/responses to: corporatecare@timesgroup.com

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