Vacancy | CONVERGYS I Customer Service & Tech SupportI | HR-7838819348

Times Jobs Android iOS Sender of this email is registered with TimesJobs.com as Convergys India Services Pvt. Ltd.. To respond back directly to the Employer, please click on Apply Now button Experience: 0 - 1 yrs Location: Gurgaon Apply Now Dear Candidate, Congratulations!! Your profile has been shortlisted for Technical(Voice) and Customer Service( non Voice process). Build your career with the world's greatest brands!!! CONVERGYS is hiring for Graduate(Btech with one year of international calling experience are eligible)http://ift.tt/2AiykNE) fresher or experienced candidates with Excellent Designation: Customer Support Associate/Technical Support - Blended & Non Voice (Chat & Email). Job Description: Interface with customers via live chat or emails for the purpose of actively resolve customer problem or selling products and services. Roles & Responsibilities: Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. Clarify customer requirements; probe for and confirm understanding of requirements or problem. Support customers across Telecommunication, Financial Services & Healthcare vertical. Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs. Candidate Profile: Any Graduate & Undergraduate. BE/B.Tech with one year international calling experience are eligible.Excellent written & spoken communication skills. . Flexible with 24/7 Environment. 1. Sales Associate I (Chat) � Qualification: Grad/Undergrad/Dropout� Experience: Fresher� Shift: Rotational Shifts (5 Days Working)� Salary: 12k-18k + Attractive Incentives + Free Transport + Medical Insurance (1 Lac) 2. Technical Support Associate I / Technical Support Associate II(Voice)� Qualification: Grad and Undergraduate with 6 months international BPO experience � Experience: Fresher/Experience� Shift: Day shift� Salary: 18k + Attractive Incentives + Medical Insurance (1 lac) + No transport� Sound technical knowledge required Perks of being at Convergys: *Medical insurance worth 1 lakhs. *Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs *Gratuity *Education Assistance plan - Annual entitlement of up to INR 24,000. *Employee / corporate discounts at majority of retail chains / hospitals / laboratories. If above mentioned job suits you then you can come directly for the Interview with below mentioned documents: *Updated Resume. *10th & 12th Mark sheets. *Graduation mark sheets. *For result awaited candidate last semester Admit card is must. *Experience Documents. (If Any) Contact Person: Ayushi BhatnagarMail I.D- ayushi.bhatnagar@convergys.comTime: 12.00 pm to 3.00 pm *Mention "Ayushi" on the top of your resume. Address: Convergys Recruitment Center, Unitech Cyber Park, Ground Floor, Tower-A , Sector 39, Gurgaon - 122002, Haryana, India Near Huda City Metro Station. Company Profile: CONVERGYS India Services Private Limited Convergys delivers consistent, quality customer experiences in 47 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 125,000-strong in 31 countries around the world. Regards, Ayushi Bhatnagar Talent Acquisition - Convergys Unitech Cyber Park | Gurgaon 122001 M: +91 7838819348E: ayushi.bhatnagar@convergys.com Apply Now You are receiving this mail against your profile on TimesJobs Experience : 1 Year(s) 1 Month(s) CTC : NOT SPECIFIED Skills : Apache Commons UPDATE PROFILE Is this mail relevant to you Yes | No Your feedback would help us in sending you the most relevant job The sender of this email is registered with hire.timesjobs.com as Convergys India Services Pvt. Ltd. (mithun.chaudhary@convergys.com ) using TimesJobs.com services. The responsibility of checking the authenticity of offers/correspondence lies with you. If you consider the content of this email inappropriate or spam, you may: Forward this email to: corporatecare@timesgroup.com or you can Block this Company from searching your resume in the database. Note: For your privacy and protection, please DONOT forward this mail to anyone as it allows you to get automatically logged into your account. Advisory: Please do not pay any money to anyone who promises to offer you guaranteed job. This could be in the form of a registration fee or document processing fee or any other pretext. The money could be asked for upfront or it could be asked after trust has been built after some correspondence has been exchanged. If you get a job offer or a letter of intent without having been through an interview process it is probably a scam and you should contact corporatecare@timesgroup.com for advise.                                                            

from Gmail
via IFTTT