Dear Customer,
We wish to inform you that, with reference to refund against PNR Number null /IRCTC Transaction ID 100001236769814, an amount of Rs. 765.0 has been processed as per below details:
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:20-Apr-2018
Refund processing date:21-Apr-2018
Refund amount:765.0
Refund reference no:ZP56a410e8e4f68
Payment Option used : Zaakpay PG
Normally the banks take time to process refund in
(I) For Net- banking/Wallets/Cash Cards transaction: 3-4 business days,
(II) For Credit Card/Debit Card transaction: 6-7 business days
You can also view status through “Ticket Refund History” under my Transaction tab in your IRCTC profile after login at www.irctc.co.in.
For any further assistance please feel free to contact us at our Customer Care No.: 0755-3934141, 0755-6610661, Customer Care email: care@irctc.co.in.
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Saturday 21 April 2018
IRCTC Refund mail
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