Vacancy | URGENT OPENING IN CONVERGYS/CONCENTRIX!!!

Times Jobs Android iOS Sender of this email is registered with TimesJobs.com as Convergys India Services Pvt. Ltd.. To respond back directly to the Employer, please click on Apply Now button. For your privacy and protection, please DONOT forward this mail to anyone as it allows you to get automatically logged into your account. Apply Now Dear Candidate,A charged work environment with like-minded colleagues makes every day at work an adventure. Convergys gives you the best growth opportunities and an awesome place to come to work.Join Convergys and change your career into an exciting journey!Walk-in at Convergys for an excellent start to career from 2nd November to 6 November with all your Documents & Resume NOTE: Kindly mention EQRA on top of your resume at the time of the interview. Now Hiring - Customer Service Associate | Technical Support Associate (Voice/Chat/Blended)We are hiring Graduate fresher's or Undergraduates1. Customer Support Associate I / Customer Support Associate IIJob Description: - Inbound Customer Service.Interface with Customers via Inbound or Outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services.Roles & Responsibilities: -*Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.*Clarify Customer requirements; probe for and confirm understanding of requirements or problem.*Support Customers across Telecommunication, Financial Services & Healthcare vertical.*Conduct needs-based selling by using non-scripted probing techniques to determine Customer needs and to offer the most appropriate product or service to address their needs.Candidate Profile-*Any Graduate Fresher OR Under-Graduate / drop out.*Excellent verbal and written communication skills.*Flexible with 24/7 Environment.*Salary up to 26,000 & attractive Incentives amount.Additional Benefits-*Two way A/C cabs. (Convergys was awarded for best in industry transport service).*Medical insurance worth 1 lakhs.*Term life insurance worth 3.62 lakhs.*Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs*Gratuity*Education Assistance plan - Annual entitlement of up to INR 24,000.*Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories2. Technical Support Associate I / Technical Support Associate IIJob Description: - Inbound Technical Support.Interface with Customers via Inbound or Outbound calls or the Internet for the purpose of resolving routine problems with products or services like Internet, DTH, Desktop, laptop and Printers.Roles & Responsibilities:*Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.*Clarify Customer requirements; probe for and confirm understanding of requirements or problem.*Support Customers across Telecommunication, Financial Services, Healthcare and Technology vertical.*Troubleshoot Customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.Candidate Profile-*Any Graduate Fresher OR Under-Graduate / drop out / pursuing with 6 months International Calling Experience.*BE/B. Tech Fresher are also eligible.*Excellent verbal and written communication skills.*Flexible with 24/7 Environment.*Salary up to 26,000 & attractive Incentives amount.Additional Benefits-*Two way A/C cabs. (Convergys was awarded for best in industry transport service).*Medical insurance worth 1 lakhs.*Term life insurance worth 3.62 lakhs.*Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs*Gratuity*Education Assistance plan - Annual entitlement of up to INR 24,000.*Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories.3. Customer Support Associate I / Customer Support Associate II - Non Voice / BlendedJob Description: - Chat & Email supportInterface with Customers via live Chat or Emails for the purpose of actively resolve customer problem or selling products and services.Roles &Responsibilities: -*Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.*Clarify Customer requirements; probe for and confirm understanding of requirements or problem.*Support Customers across Telecommunication, Financial Services & Healthcare vertical.*Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.Candidate Profile-*Any Graduate Fresher.*BE/B. Tech Fresher & Non Graduates are not eligible.*Excellent written communication skills.*Keyboard skill for 30 wpm.*Flexible with 24/7 Environment.*Salary up to 26,000 & attractive Incentives amount.Additional Benefits-*Two way A/C cabs. (Convergys was awarded for best in industry transport service).*Medical insurance worth 1 lakhs.*Term life insurance worth 3.62 lakhs.*Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs*Gratuity*Education Assistance Plan - Annual entitlement of up to INR 24,000.*Employee / Corporate Discounts at majority of Retail Chains / Hospitals / Laboratories.4. Quality Analyst.*Any graduate with 18 months international bpo experience.Address: Convergys Recruitment Center,4B, First Floor, Taimoor Nagar, Opp Taimoor Nagar Gurdwara, New Friends, Colony, New Delhi, Delhi 110065. Must Mention EQRA on top of your CV. If Interested Contact HR EQRA @ 8826295827 to Schedule your Interview or Can Email to eqra.convergys@outlook.comPlease Refer your Friends also. Apply Now You are receiving this mail against your profile on TimesJobs (updated on: 12-01-2016) Experience : 1 Year(s) 1 Month(s) CTC : Add CTC Skills : Apache Commons UPDATE PROFILE Is this mail relevant to you Yes | No Your feedback would help us in sending you the most relevant job The sender of this email is registered with hire.timesjobs.com as Convergys India Services Pvt. Ltd. (mithun.chaudhary@convergys.com ) using TimesJobs.com services. The responsibility of checking the authenticity of offers/correspondence lies with you. If you consider the content of this email inappropriate or spam, you may: Forward this email to: corporatecare@timesinternet.in or you can Block this Company from searching your resume in the database. Advisory: Please do not pay any money to anyone who promises to offer you guaranteed job. This could be in the form of a registration fee or document processing fee or any other pretext. The money could be asked for upfront or it could be asked after trust has been built after some correspondence has been exchanged. If you get a job offer or a letter of intent without having been through an interview process it is probably a scam and you should contact corporatecare@timesinternet.in for advise.                                                            

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