Vacancy | CONVERGYS IS HIRING! CONTACT: KANIKA@8826295817

Times Jobs Android iOS Sender of this email is registered with TimesJobs.com as Convergys India Services Pvt. Ltd.. To respond back directly to the Employer, please click on Apply Now button Apply Now Customer Support Associate / Sr. Customer Support Associate Job Description: - Inbound Customer Service / Upselling.Interface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services. Roles & Responsibilities: -� Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. � Clarify customer requirements; probe for and confirm understanding of requirements or problem. � Support customers across Telecommunication, Financial Services & Healthcare vertical.� Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs. Technical Support Associate / Sr. Technical Support AssociateJob Description: - Inbound technical Support.Interface with customers via inbound or outbound calls or the Internet for the purpose of resolving routine problems with products or services like internet, DTH or desktop.Roles & Responsibilities: � Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. � Clarify customer requirements; probe for and confirm understanding of requirements or problem. � Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical.� Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.Candidate Profile-� Any Graduate fresher OR undergraduate / drop out / pursuing with 6 months international calling experience. � BE/Btech fresher�s are not eligible.� Excellent verbal and written communication skills.� Flexible with 24/7 Environment.� Salary up to 26.5 K takes home & attractive Incentives amount.Additional Benefits- � Two way A/C cabs. (Convergys was awarded for best in industry transport service).� Medical insurance worth 1 lakhs.� Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs� Gratuity� Education Assistance plan � Annual entitlement of up to INR 24,000. � Employee / corporate discounts at majority of retail chains / hospitals / laboratories. For telephonic interview or to inquire about more job openings, please connect with Convergys Hiring Specialist :- KANIKA HR@ 8826295817Get the best start to your career with world-class communication training, coaching and support. Convergys has the best in industry transport facility and all employees get home-pick & home-drop facility. For excellent career-growth opportunities & best-in-industry salary package. Join CONVERGYS Today! Apply Now You are receiving this mail against your profile on TimesJobs Experience : 1 Year(s) 1 Month(s) CTC : NOT SPECIFIED Skills : Apache Commons UPDATE PROFILE Is this mail relevant to you Yes | No Your feedback would help us in sending you the most relevant job The sender of this email is registered with hire.timesjobs.com as Convergys India Services Pvt. Ltd. (mithun.chaudhary@convergys.com ) using TimesJobs.com services. The responsibility of checking the authenticity of offers/correspondence lies with you. If you consider the content of this email inappropriate or spam, you may: Forward this email to: corporatecare@timesgroup.com or you can Block this Company from searching your resume in the database.Note: For your privacy and protection, please DONOT forward this mail to anyone as it allows you to get automatically logged into your account. Advisory: Please do not pay any money to anyone who promises to offer you guaranteed job. This could be in the form of a registration fee or document processing fee or any other pretext. The money could be asked for upfront or it could be asked after trust has been built after some correspondence has been exchanged. If you get a job offer or a letter of intent without having been through an interview process it is probably a scam and you should contact corporatecare@timesgroup.com for advise.                                                            

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