Job Requirements: Good verbal and written communication skills Very good analytical and reasoning ability 0-2 yrs of experience in any domain in ITES industry Should be Open and flexible with working in 24*7 work environment. Flexibility to work in night shifts/rotational shifts is must. Job Responsibilities: Investigate suspicious activity and behavior that could pose a risk to our customers on the client websites. Communicate effectively with via email and/or telephone with our customer base, which will include: Buyers, merchants and internal customers to analyze risk. Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends. Consistently achieve/exceed weekly productivity and quality standards for investigations. Participate in ad hoc projects/assignments as necessary. Achieve weekly productivity and quality standards for investigations. Preferred Experience of working in a risk/fraud analysis/customer service/mortgage/backend/banking process is preferred Technical Skills Requirement: Familiarity with basic internet technologies (web, email, IM), software (browsers, common plug-ins, common web sites), and terminology. --
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Tuesday, 27 February 2018
Accenture Hiring
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